Achieving a culture of zero violence
- Wed, Mar 4, 2020
9:00AM - 10:00AM
- Regency Room
Violence is one of the largest occupational hazards facing health care workers today. Violence reduction programs should be focused on developing a systemwide approach that recognizes every health care system is a community, with every floor being a unique neighborhood, each with different dynamics. Building trust, transparency and training along with implementing a systemwide strategy focused on reducing risk and anxiety through exceptional experience-based nontraditional contacts, staff training, professionalism and critical incident response forms the basis from which a strong security program is built.