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Developing an environment of civility and respect in health care organizations

  • Thu, Mar 5, 2020
  • 8:30AM-10:00AM
  • Regency Room
  • Handout
  • Karen Brill, Daniel Collins, Adam Spieker, Jennifer Schoenecker
The organizational culture of a health care organization plays a critical role in shaping the work environment for its employees. Organizations with environments of civility and respect recruit the best and brightest staff, exude high morale and high job satisfaction by their employees and demonstrate high performing teamwork. This panel discussion will focus on tools and methods to identify and address incivility, bullying and disrespectful behavior in the workplace environment as well as methods to develop and support a culture of civility and respect in health care organizations. This program has been developed and is presented locally by ACHE-MN. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face education credits to this program.